Privacy Policy
This Privacy Policy explains how Canada Bridge ("we", "us", "our") collects, uses, and protects personal information when you use canada-bridge.org (the "Service"). We are committed to handling your information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Data Controller
The organisation responsible for your personal information is Canada Bridge, 2286 West 13th Avenue, Vancouver, BC V6K 2S3, Canada. For any privacy matter, contact [email protected].
2. Categories of Data Collected
- Contact data you choose to provide — such as your name and email address — when you email us.
- Technical data — IP address, browser type, device information, and pages visited.
- Usage data — anonymous, aggregated statistics about how the Service is used, collected only with your consent to analytics cookies.
We do not collect payment information, and we do not knowingly collect sensitive personal information through the Service.
3. Purposes of Processing & Legal Basis
- To operate and secure the Service — based on our legitimate interest in providing a reliable website.
- To respond to your enquiries — based on your request and our legitimate interest in assisting you.
- To understand and improve the Service — based on your consent (analytics cookies).
4. Third-Party Sharing
We do not sell your personal information. We may share limited data with service providers that help us run the Service, such as our website hosting provider and, if enabled with your consent, a privacy-conscious analytics provider. These providers process data only on our instructions.
5. International Data Transfers
Some service providers may process data on servers located outside Canada. Where that occurs, we take reasonable steps to ensure your information receives a comparable level of protection, consistent with PIPEDA.
6. Retention Periods
- Email correspondence: retained for up to 24 months after our last contact, then deleted.
- Server and security logs: retained for up to 12 months.
- Analytics data: retained in aggregated form for up to 26 months.
7. Your Rights Under PIPEDA
Subject to applicable law, you have the right to access and correct the personal information we hold about you. In particular, you can:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Withdraw consent to optional processing, such as analytics, at any time;
- Complain to the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have not been respected.
To exercise any of these rights, email [email protected]. We will respond within the timeframe required by law.
8. Children's Data
The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
9. Security Measures
We use reasonable technical and organisational measures — including encryption in transit (HTTPS), access controls, and data minimisation — to protect personal information against loss, misuse, and unauthorised access.
10. Changes to This Policy
We may update this Policy from time to time. The "Last Updated" date shows the current version. Material changes will be reflected on this page.
11. Contact
For any privacy question, email [email protected] or write to Canada Bridge, 2286 West 13th Avenue, Vancouver, BC V6K 2S3, Canada. See also our Terms of Use and Cookie Policy.